The Underground welcome all disabled customers to the venue.

Venue Access and Facilities
With the Venue being underground it has limited access via the front entrance, however we have a side entrance with an access ramp into the venue that can be used upon request. The Venue has an accessible toilet to which a key can be requested from behind the bar.

Personal assistant tickets
We offer a Personal Assistant ticket to any customer who may not be able to attend a show without the support of a PA and has already purchased their own valid ticket. If you require a PA ticket, please give us an email to discuss your requirements. We will then confirm this ticket via email. You will be asked to provide evidence for the ticket to be issued in the form of a scan of a PIP/DLA letter, a blue badge, access card alongside proof of a valid ticket for the show in question.

Other accommodations
We are aiming to make live music accessible to everyone so if you require any additional accommodations or you have any questions, please feel free to get in touch. Please allow one week ahead of any event to contact in relation to questions around the venue or accommodations.

Contact email –